Refund Policy
Last updated: April 2026
We are committed to your satisfaction. If you're not happy with our service, we offer refunds as per the policy below.
1. Full Refund (100%)
You are eligible for a full refund if:
- You cancel within 48 hours of payment AND before work has started
- We are unable to deliver the service due to reasons on our end
- The delivered work is significantly different from what was agreed upon
2. Partial Refund (50%)
You are eligible for a 50% refund if:
- You cancel after work has started but before first draft delivery
- There are delays beyond 2 weeks from the agreed timeline (unless due to your unavailability)
3. No Refund
Refunds are not applicable if:
- First draft has been delivered and accepted
- Journal revision requests or editorial decisions (we offer free revisions and resubmission support instead)
- Delays caused by client's unavailability or late data submission
- Change of mind after significant work completion
4. Revision Policy
We offer unlimited revisions until you are satisfied with the work. If journal reviewers request changes, we make those revisions at no extra cost.
5. How to Request a Refund
To request a refund:
- Contact us via WhatsApp: +91-9326025341
- Provide your payment details and reason for refund
- Refunds are processed within 7-10 business days
6. Dispute Resolution
If you're unsatisfied with our response, we're open to discussion. Our goal is to ensure you get value for your investment. Contact us and we'll work together to find a fair solution.