Privacy Policy

Last updated: April 2026 (v2.0)

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Professional information (designation, institution, specialization)
• Research data and documents you share for our services
• Payment information (processed securely via UPI/bank transfer)
• Client declaration forms and service agreements

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Communicate with you about your projects
• Process payments and send invoices
• Send you updates about our services (with your consent)

3. Data Minimization

We collect only the minimum information necessary to provide our services. We do not collect unnecessary personal data, and we actively minimize stored information as projects are completed.

4. Data Security

We implement appropriate security measures to protect your personal information and research data. All communications are encrypted, and we do not share your data with third parties without your explicit consent. Our data handling practices are in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

5. Third-Party Sharing

We do NOT share your information with any third party including but not limited to: educational institutions, medical councils, regulatory bodies, or government agencies — unless compelled by a valid court order. Your relationship with MedPubPro remains strictly confidential.

6. Record Retention

• Project files and checkpoint documentation: retained for 3 years after project completion
• Client declarations and service agreements: retained for 5 years
• Communication records: retained for 3 years after project completion
• You may request a copy of your records at any time
• Deletion of records available upon written request after retention period

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Right to data portability under DPDP Act 2023

8. Lawful Basis for Processing

We process your data on the basis of:

• Contractual necessity — to provide the services you have engaged us for
• Legitimate interest — to maintain records for dispute resolution and compliance
• Consent — for marketing communications, which you may withdraw at any time

9. Contact Us

For any privacy-related queries, contact us at:

WhatsApp: +91-9326025341